Monthly Archives: June 2009

Part 3. How’d ya like to trade in that old PBX for a shiny new OCS environment?

Posted on June 29, 2009 by

On to OCS… There isn’t much to the mediation install, so we’ll skip over that and go right to the mediation configuration. Keep in mind; you want to have 2 separate network interfaces on your mediation server. One will be used to route traffic to the VoIP gateway and the other 2 the data network. Continue reading →

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A link to OCS Ignite (for partners)

Posted on June 23, 2009 by

For anyone who didn’t see it, there is some good training available to MS partners online here: Continue reading →

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Something I don’t talk about often – Licensing…

Posted on June 17, 2009 by

So I’ve found myself with some very useful information I’d like to share with everyone. This is not a normal topic for me, but I see a benefit to discussing *gasp* LICENSING! Continue reading →

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We interrupt this regularly scheduled blogcast…. FREE OCS EBooks from Microsoft

Posted on June 16, 2009 by

I figured this one was worth posting, free OCS ebooks, info here: http://blogs.msdn.com/microsoft_press/archive/2009/06/16/free-e-books-all-ocs-all-the-time.aspx

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Part 2. How’d ya like to trade in that old PBX for a shiny new OCS environment?

Posted on June 15, 2009 by

So after discussing the things we might want to do with OCS and our legacy PBX, it’s time to roll up our sleeves and take a look at how it all works. This isn’t meant to be a deployment guide by any stretch of the imagination, more of an overview of what will need to be, independent of what PBX or gateway you have. Continue reading →

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Part 1. How’d ya like to trade in that old PBX for a shiny new OCS environment?

Posted on June 11, 2009 by

My schedule has been very full this week with bouncing between a few different clients on OCS, VM Ware, HP Lefthand, Cisco projects, and some remodelling at home.   With everything going on I’ve not been able to complete all the documentation … Continue reading →

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Tanjay Phones with USB Connection

Posted on June 8, 2009 by

For everyone out there with the Tanjay style IP phones ( Nortel IP 8540 or Polycom CX700), this minor issue will have your users going crazy. If you provided your users with a USB cable to connect their Tanjay and their computer, they will almost certainly notice this. Continue reading →

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Multi-Party Call Functionality Issue

Posted on June 8, 2009 by

I’ve reported this one to Microsoft but I’m not sure how long it will take to get the feature added/bug fixed (if they consider it a bug). When calling multiple parties in one call, you won’t be able to enter digits on the 2nd call…. Continue reading →

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Forwarding calls to an outside number from Response Groups

Posted on June 5, 2009 by

If you’ve used Response Groups in OCS 2007 R2 like I’ve had, you’ve probably found out the hard way that you can’t forward a call to an outside line. What in the world would you want to do that for you ask? Simple, say you have a 24/7 help desk that utilizes an answering service to cover calls outside of 8×5. Continue reading →

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Syntax for Creating a New Contact Object for a Response Group

Posted on June 4, 2009 by

So you want to deploy some hunt groups or IVR’s, however when you open the RGS site you don’t have any contact objects to start with. Here’s a quick look at how we can create these objects Continue reading →

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