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Monthly Archives: August 2009
A workaround for folks experiencing quality issues when using MOC and Vista
After working with Microsoft for the passed few weeks on a significant audio quality issue we have found what’s causing the problem and a good workaround until a fix is released. Continue reading
Posted in Uncategorized
Tagged can't dial extension, catalina, Communicator, cx200, Hotfix, MOC, OCS, OCS 2007 R2, OCS as a PBX, OCS Patches, static, static on phone, Static with Vista, USB, Vista, Vista and MOC, Voice
4 Comments
For all who are having audio quality issues with MOC and Vista, a request for input.
All, I currently have a case open with Microsoft around call quality issues when utilizing Vista and MOC. These issues can occur with a Catalina or any other device that is connected to your PC. We have found some interesting … Continue reading
Posted in Uncategorized
Tagged catalina, Communicator, cx200, Hotfix, MOC, OCS, OCS 2007 R2, OCS Patches, QoE, Qos, static, static on phone, USB
2 Comments
An Update to: Forwarding calls to an outside number from Response Groups
Doug L from Microsoft was nice enough to take a look at this issue and point out a possible cause and resolution. After checking over an environment experiencing the problem I was able to verify his suggestions were right on. … Continue reading
Posted in Uncategorized
Tagged Communicator, Forwarding, OCS, OCS 2007 R2, OCS as a PBX, Response Group, Voice
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Mediation Server Fix to Allow Display Name May Break Outbound Calling…
Let’s start with a statement about this post: THIS IS NOT AN OCS PROBLEM 
With the July hotfix Microsoft introduced the ability to add Display Names sent from the PBX to the toast in MOC.
Continue reading
Microsoft releases Live Meetings Updates
For those who haven’t seen these yet: Live Meeting Client Update: http://support.microsoft.com/kb/969697 Conferencing Addin for Outlook: http://support.microsoft.com/kb/969696 Group Chat Update Package: http://www.microsoft.com/downloads/details.aspx?FamilyID=e5924bf9-b042-4c53-b4a6-79c7e5c9749b&displaylang=en
