Tag Archives: Mediation server configuration

Mediation Server Fix to Allow Display Name May Break Outbound Calling…

Let’s start with a statement about this post: THIS IS NOT AN OCS PROBLEM 🙂

With the July hotfix Microsoft introduced the ability to add Display Names sent from the PBX to the toast in MOC.
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Delay in call setup when using Response Groups and A/V with https Inspection

For the past few days I’ve been working with Microsoft on an issue with Response Group agents seeing a delay between when the click answer in MOC and when the call controls actually show up and audio starts…. Continue reading

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Part 3. How’d ya like to trade in that old PBX for a shiny new OCS environment?

On to OCS… There isn’t much to the mediation install, so we’ll skip over that and go right to the mediation configuration. Keep in mind; you want to have 2 separate network interfaces on your mediation server. One will be used to route traffic to the VoIP gateway and the other 2 the data network. Continue reading

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