Tag Archives: USB
Today a number of new patches were released including updates for OCSPE (Phone Edition), OCS and Communicator. Included in the Communicator update is a fix for the audio quality issue I wrote about here. As always please test all patches in a non-production environment. Continue reading
After working with Microsoft for the passed few weeks on a significant audio quality issue we have found what’s causing the problem and a good workaround until a fix is released. Continue reading
All, I currently have a case open with Microsoft around call quality issues when utilizing Vista and MOC. These issues can occur with a Catalina or any other device that is connected to your PC. We have found some interesting … Continue reading
From the original article here, the new UCUpdates package released today addresses the issue. Here’s a KB from Microsoft detailing the issue.
On to the reason for the post. Way back on July 9th I wrote a post about hardware problems causing static and clicking sounds on Catalina’s. What we’ve found after some more testing is below: Continue reading
I’ve been working hand in hand with a client to isolate some static/clicking sound issues for users utilizing the CX200 (Catalina phones). We did a good amount of monitoring and didn’t see a single red flag, in fact our MOS was 2.95 on PSTN calls (that’s about as good as it gets)…. Continue reading
For everyone out there with the Tanjay style IP phones ( Nortel IP 8540 or Polycom CX700), this minor issue will have your users going crazy. If you provided your users with a USB cable to connect their Tanjay and their computer, they will almost certainly notice this. Continue reading